Sunny Girl Tutus
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24/7 Email Service:
Info@sunnygirldesigns.com

Flat Rate $8.00 Priority Shipping on All Orders!

  

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Store Policies and FAQ

 Payment

                                              

We Accept all  Major Credit Cards via our Secure Checkout with PayPal.  Any Chargebacks will incur a $40 fee.

 

Shipping

 

All In-Stock Purchases will be shipped within 1 business day of receiving your paid order.  Special order Items will shipped as soon as they are available. You will receive an e-mail to notify you of the estimated date that your merchandise will be shipped.

 

Returns

 

All of our Sunny Girl Tutus and Shirts are Custom Made when your order is placed.  We love our work and want you to love it too!    If there is a problem with your order you may return your item for 

exchange or merchandise credit less shipping costs. 


If you need to make an exchange or return  please contact us first at info@sunnygirldesigns.com.   Merchandise may be returned within 14 days of receipt, in its original  packaging, for a full credit of purchase price.  We will not refund shipping charges.   If you need to return an item please contact us via e-mail  at info@sunnygirldesigns.com for return authorization.

 

    • What typle of Tulle do you use?

    • When will I receive my Tutu?

    • What form of payment do you accept?

    • Why are Embellishments Not Recommended for Children Under 3?

    • How do I remove the wrinkles from my Tutu?

    • Can you make a Custom Tutu?


    What typle of Tulle do you use? top

    We only use soft premium 100% Nylon Flame Retardant Tulle that is manufactured in the USA. 

    When will I receive my Tutu? top

    All of our Tutus are made to order.  Please allow 5 business days for shipping for all basic orders.  For Custom or Bulk orders, please allow up to 3 weeks for processing.  For Tutu sets and shirts please allow 2 weeks for processing.

    What form of payment do you accept? top

    We accept all major credit cards via our secure PayPal Checkout.

    Why are Embellishments Not Recommended for Children Under 3? top

    We take great care in attaching all of our Embellishments to your child's Tutu.  However, the Embellishments usually have small pieces and if they become unattached, they could pose a Choking Hazard for Children Under 3.

    How do I remove the wrinkles from my Tutu? top

    If your Tutu is wrinkled during shipping, simply hang it up and comb through it with your fingers.  This will help the wrinkles fall out and fluff up your Tutu. 

    Can you make a Custom Tutu? top

    Yes, we specialize in making custom Tutus and Tutu Dresses to suit your needs.  For custom requests you can contact us through our Custom Designs page or e-mail us at
    info@sunnygirldesigns.com.

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